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10-22-2007, 05:59 PM
| | Travelforum Newbie | | Join Date: Jul 2007
Posts: 7
| | Overcharged by TAT agent
Hi,
We recently returned from a trip to thailand. We were stupid enough to purchase a couple of weeks accomodation from a TAT registered agent in Bangkok. Turns out, now we have found out what the standard room rates are, that we were massively overcharged.
Assuming the correspondence with the TAT agent does not go well (I don't expect it too), is there anything that TAT itself can do to help?
Has anyone any similar experiences? Get any money back?
Thanks,
Scott
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10-23-2007, 05:19 AM
| | Travelforum Member | | Join Date: Apr 2007 Location: Kata + Rawai, Phuket
Posts: 67
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All agents are TAT licensed, otherwise they are not allowed to operate.
No chance at all. You were quoted a price, and you agreed to that price. That the price is higher than the standard price or to what others paid is not important at all.
So sorry, forget it.
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10-23-2007, 07:10 AM
| | Travelforum Newbie | | Join Date: Jul 2007
Posts: 7
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Well thanks for your answer - i think. You sound a bit like a TAT agent yourself. I won't be just 'forgetting it' thanks.
Surely the fact that we were told to be getting 'discounted prices', only to find that these are way above the standard room rates is not 'not important at all'.
What is the purpose of agents being TAT registered then? Is there no regulation?
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10-23-2007, 05:57 PM
|  | Travelforum Addict | | Join Date: Apr 2007 Location: Hereford
Posts: 206
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If you are offered a price, and accept it, then I really don't think there is anything you can do. They may advertise discounted rates but discounted from what? As long as their "full" price was on a tariff list at some point they probably can't even be done for misleading adverts.
It's not a lot different to talking to someone next to you at the pool to find that they paid much less than you did, by the time you get there it's too late.
Best thing is to make sure you investigate prices from all sources before taking up an offer and no, I don't work for TAT!!
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Alison
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It's Better to Burn Out than just to Fade Away!
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10-23-2007, 08:50 PM
| | Travelforum Newbie | | Join Date: Apr 2007
Posts: 15
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There is no point in getting antsy about this, its like when you buy something on special and next week it's in a clearance sale .You were happy with the price when you booked obviously.I dont work for TAT and belive me no one likes a bargain more than me but you have to get over it.
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10-23-2007, 09:26 PM
|  | Travelforum Member | | Join Date: Apr 2007 Location: Newcastle N S W Australia
Posts: 45
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Thems the breaks. As said you have none & buckleys of getting anything back.Maybe lodge a complaint with TAT but being Thailand more than likely that will be put in the too hard basket.
Getting touched for any amount anywhere leaves a sour taste in one`s mouth but i`m sure you have learnt a lesson from this.
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Live today to the fullest because tomorrow is not promised.
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10-24-2007, 06:35 AM
| | Travelforum Member | | Join Date: Apr 2007 Location: Kata + Rawai, Phuket
Posts: 67
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If you buy a fridge at home and pay say 1,000 US$ for it because the salesman told you: cheap offer, you could be happy with it. If the next day you find out the standard retail price is 800 US$, you could go back to the shop and try to get a refund.
But: you were quoted a price and agreed to the price, there is no obligation from the store to give you a refund.
Same situation here.
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10-24-2007, 07:38 AM
| | Travelforum Newbie | | Join Date: Jul 2007
Posts: 7
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Well in the fridge analogy, the salesman stated that 1,000US was significantly less than the standard retail price - which was clearly a lie.
It's nothing like buying something at the standard rate and then finding it at a clearance sale, as someone mentioned.
I realise my chances of getting this money back are fairly slim - but I'm suprised so many people recommend bending over and taking it. Personally I think that attitude helps this kind of thing to continue. I'm certainly going to try to pursue it in some way.
Thanks for the replies.
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10-26-2007, 05:48 AM
| | Travelforum Member | | Join Date: Apr 2007 Location: Kata + Rawai, Phuket
Posts: 67
| | Quote: |
Well in the fridge analogy, the salesman stated that 1,000US was significantly less than the standard retail price - which was clearly a lie.
| Maybe not, because normally they charge 1,500 US$.
Would you at home go to a shop you don't know, and buy a fridge there because the salesman told you it was a good offer? Or would you check out a few other places as well?
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