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Old 21st December 2011, 02:43 PM
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Question Agoda Cancellation Policy

After booking and making payment for hotels, and then due to circumstances, the trip is cancelled, and so also hotel bookings to be cancelled also, what is Agoda
's policy on cancellation, and what cancellation fees, if any, are incurred? Regards, Vic
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Old 21st December 2011, 02:45 PM
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Join Date: Oct 2009
Location: Bath UK
Posts: 1,264

I would expect Agoda's cancellation policy varies depending on what hotel/room you book. Some (cheap) tariffs might be non-refundable; more standard tariffs might be OK to cancel up to a certain date before you travel.

FYI Agoda's policies are here, the Cancellation Policy is listed here also: Agoda policies

I would always advise having comprehensive travel insurance that includes cover for the last-minute cancellation of a trip.

If you want to book hotels for Thailand through Agoda, you can use this direct link: Thailand Hotels - Online hotel reservations for Hotels in Thailand

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Old 22nd December 2011, 05:15 AM
Travelforum On The Brain
Join Date: Oct 2009
Location: Melbourne, Oz
Posts: 515

I always book Agoda's special tariff rates, which at the time of booking, usually state that they are non-refundable. I always take the prudent step of taking out travel insurance beforehand in the event that I need to either alter the original booking or indeed cancel it.

Have a look at your print out for the Agoda hotels that you booked. It will state on them if they are refundable, and if so, what charge applies for the refund. If you have booked the super specials as I do, then you will have to fall back on your travel insurance, as the super specials state specifically that there is no refund.
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