Travel Agent Warnings
It is a sad fact of life, that unscrupulous and even downright dishonest people
prey on others. Also, that certain companies put personalities /
laziness before customer satisfaction or safety. There should be
no surprise therefore, there are some people / companies to avoid
in Thailand. We Name and Shame those we have categoric proof of
Je Siam Holidays (Coach Company) - Phuket
Coach drivers are bad enough as drivers as it is in Thailand. Read
any travel guide and they will warn you about the driving ability
(or rather lack of it) of the drivers of tourist buses / coaches.
But these are the worst and deliberately so. They have a record
of allowing, even encouraging their drivers to be extremely aggressive
(including permission to overtake around bends). And they allow
/ encourage the guides that ride "rough shot" with these
cowboy drivers, to carry and threaten motorists with large sticks
as they pass (we have documented evidence of such an act against
an 8 month pregnant woman). These people really are the nastiest
people on the road. And you take your life, very much into your
own hands if you use them.
Kamala Beach Resort (Hotel) - Phuket
We have documented proof that this hotel overbooks its rooms, then
advises guests upon arrival of being switched / transferred to a
cheaper / lower rated sister hotel of theirs without any care /
thought / compensation to the guests. When we confronted them with
this, they made ambiguous but very clear threats. Why spend your
all important holiday in a downgraded hotel / room, or in the company
of such nasty hoteliers.
Lotus Pang Suan Kaew (Hotel) - Chiang Mai
We have had both reports of bad staff (especially their tours staff),
early morning karaoke noise and smoke stained rooms. Add this to
the fact they owe our sponsor over US$2000 and simply ignore all
claims / correspondence, and they are clearly the worst hotel in
Must National Communications Co / Asiarooms (Travel Agent)
These people run the following reservations / web sites; Asiarooms.com,
Siam-Hotel.Com, Asiavoyage24.com, Hotels-Thailand.net, Thailand-Hotels-Phuket.com,
Thai-Hotels.com, Thairooms.com, Hotels.Siam.net (Siam.net), Thailand-Hotels-Online.com,
Thailandrooms.net, and many more. We have clear documented
cases of this travel agent owing both business contacts (including
our sponsor) and guests money - they are to be avoided at all costs.
We have documented reports of this company refusing to refund guests
who have canceled properly and within the cancellation terms provided
for on their web sites. We have clear documented evidence that this
company does not always provide what the guest has paid for. These
people are probably the nastiest travel agents in Thailand. They
are French managed (the C.O.O. is Bruno Bourdin). If you are owed
money by them, we suggest you contact him directly at email@example.com.
Although he seems to simply ignore most claimants' e-mails. Please
also let us know about any problems with this company, as we are
keeping a file on them.