| | Indovillas - a dismal outfit
Villa rented via Indovillas quite nice and comfortable, but big problem with water. Not enough of it (like having a 5-year old taking a pee on your head) and alternating between cold and scorching hot.
When bringing this up with their "Manager", all that came back was a blank stare and the comment "when I checked a week ago there was water". Nothing else forthcoming.
Cleaning minimal, villa "manager" untrained and in over her head.
Worst thing - Indovillas hugely overcharged us for the car rental (as in 250% of going market rate), then tried to overcharge us on the hours we used it, and in the end they tried to add credit card charges on to the overcharged overcharge.
To round it all off, I just got my credit card bill and instead of charging me USD 560 as agreed, they billed in Rupiah at an astronomical rate, making an extra 50$ for themselves in the process. I have just refuted this charge and lodged a formal complaint with Visa.