I can't help you with the info. about the bags and Tiffany-type jewellery, but I've stayed at Woodlands Resort (I've written about it on here awhile ago, so a search should show it )

Deluxe Terrace rooms are on ground level and have their own deck facing the pool. Access to the room is either from the deck or the main door along the open corridor around the back of the rooms.
The Superior rooms are in the wing out the back by the garden pool - there are ground floor rooms in these wings.
The Deluxe rooms are on the 2nd and 3rd levels (above Deluxe Terrace) and access is via stairway so would not be suitable for you.

There's a great bakery right beside the driveway - nice for when you're hanging around the hotel. They serve good coffee and made-to-order baguettes, pannini, croissants etc. as well as beer and fab cakes. You can sit inside or out.
I think this shop provides the pastries for breakfast buffet and the room service desserts.