Well in the fridge analogy, the salesman stated that 1,000US was significantly less than the standard retail price - which was clearly a lie.

It's nothing like buying something at the standard rate and then finding it at a clearance sale, as someone mentioned.

I realise my chances of getting this money back are fairly slim - but I'm suprised so many people recommend bending over and taking it. Personally I think that attitude helps this kind of thing to continue. I'm certainly going to try to pursue it in some way.

Thanks for the replies.