Thread: Agoda Problems
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Old 31st December 2012, 12:02 PM
Brax Brax is offline
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Join Date: Dec 2012
Posts: 8
Default Check Agoda Carefully

Hi,

Had a problem with the Thailand office of Agoda during my last trip with hidden charges. Extras were added after I clicked the pay button. OK they were displayed but nowhere near prominently and way after all other charges were shown. Very careful scrutiny of all pages is recommended.

Could not find a phone number for then to complain so spoke to the owner of my guest house and they rang on my behalf. Agoda would not speak with them but the GH owner gave me the number. Almost immediately the taxes I had paid were refunded, however some extras were not deleted - but it paid to complain.
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