I once had to travel with a broken seat back in Business and they refused to upgrade me to First Class, even though the broken seat contravened air safety regulations (they gave me a free voucher for something which I told them to……..). On another flight from Phuket using their subsidiary Silk Air (onward flight with Singapore) they refused to allow me (and another guy who was dressed in a suit, so my shorts were not the issue) to use the Singapore Airlines business lounge on the basis it was for people who arrived in on a Singapore Airlines flight! The general business class lounge at the airport is bloody awful. After that I stopped flying Singapore Airlines whenever I could and when I did use them I flew coach.

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There are two categories of travellers, those that experience a country and those that take their home with them wherever they go.

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