Thread: Agoda Problems
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Old 7th April 2012, 04:02 AM
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Smile Mr

We have just returned from a holiday in Bali, booked through agoda.We had to change Hotel, because my wife has difficulty in climbing stairs. The hotel we booked through Agoda was very accomodating and tried to get us into their sister hotel, this was still not suitable, so we found one that was. The original hotel transported us free of charge and suggested we contact Agoda for a refund.My wife emailed Agoda re the problem and was refunde the total amount.

We definitely will use Agoda again, thanks for the service.
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