I came across this forum and I must say that I have not had any bad experiences yet with my Accor card.

I recently went to Vietnam and booked online into the Sofitel Plaza Hanoi without any problems.

Also the card gave me 50% on the restaurants in the hotel which I have use numerous times in Vietnam and here in Australia. It has saved many dollars in food and the accommodation we have stayed at has been perfect for the price we paid with our Accor card compared to if we paid the actual hotel price.

Happy with my Accor card I will mostly likely renew once it expires.

You have to understand that Accor probably have a limited number of rooms on hold with the hotel so they probably are booked out when the hotel says that they are booked out for Accor members. Of course for non members there will still be rooms, the hotel isn't going to make all rooms available to Accor members they only allocate only a certain few. Just keep that in mind.