I am a member of Accor Advantage Plus and have paid $250 a year for about 5 years $1250

I was not aware that if you do not use your free night that they can take it off you, I have only used 2 nights from a 5 year membership and if I want to renew I will loose 2 nights because you can only ever have 2 - $500 worth of nights saved on the card.

Accor will not roll these nights aside or save them on the system and let you use them later.

I explained to Accor that I have paid for the membership and they have no right to just take the money off me, I also explained that a bank could not do this and get away with this.

To be quite frank they are not free night as I paid $250.00 for each membership.