My "rubbish" to you are explanation responses to your emails.
This forum's operation is a commercial script which I have no control over and did not design but seems to be the most popular forum script available.
When you say the nightmare's "we" (implying others) have had, only you are complaining about those aspects so it is "you" singular.
I am not going to send you any more rubbish, so there is no reply to your last criticism email, sorry.