I have used Asia rooms for many years without issue. I have made more than 20 bookings. It was only recently that I could not make it to HK for a booking that I made. I cancelled 48 hours prior to the check in time, both through phone and internet. I did not recieve a confirmation of cancellation so called again and was told no problem. Still I was charged the full ammount and told it was not their fault as the hotel would not accept the cancellation and would not refund to them!!??? Tried many times and many calls to the Asiarooms Thai number but gave up! Money gone.

Mark D